
WHY FAMILIES CHOOSE FAITHHAVEN
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Frequently Asked Questions
What kind of products does FaithHaven offer?
FaithHaven offers thoughtfully selected Catholic gifts, prayer essentials, devotional products and faith-filled keepsakes for children, adults, families and church communities.
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery within the United States generally takes 7–12 business days after processing. Tracking information will be emailed when your order ships.
Do you offer free shipping?
Yes. We offer free standard US shipping on qualifying orders of $35 or more. Any available shipping options and costs will be shown clearly at checkout.
Can I send an item directly as a gift?
Yes. You may enter the recipient's address during checkout. Our products are wonderful for birthdays, church events, sacramental celebrations, Sunday School, care packages and everyday acts of encouragement.
What happens if my item arrives damaged or incorrect?
Please contact our support team with your order number and clear photos of the item. We will review the issue and help arrange an appropriate replacement or refund.
What is your return policy?
Eligible purchases are covered by our 30-Day Satisfaction Guarantee. Contact us within 30 days of delivery and our support team will guide you through the return, replacement or refund process.
Faith in Every Home
See how our FaithHaven family brings little reminders of Jesus' love into their everyday lives.